Working together to maximise relationship value and impact.
You are responsible for the experiences your clients have when they deal with you – external and internal clients. How effectively you deliver great client service will be determined by how you manage the client relationship as well as how technically proficient you are.
We work with you - and where appropriate, your client - to understand how relationships work from both a behavioural and a technical perspective and provide you with the tools to build and maintain great relationships.
We have experience in working with internal/external client teams in industries including: Retail, Media, Finance, Hospitality, Travel, Energy, Health and Data.
Working together to create performance gains through people.
In order to effectively lead a team you need to know how to plan and set goals, manage and motivate to drive performance gains, anticipate problems and provide clear leadership and direction where appropriate. This learning session provides you with an essential toolkit to set you up for success.
These sessions are tailored to reflect the level of experience of the audience – strategic leadership and team management principles and best practice are included with an emphasis on delivering tools that are most appropriate to equip the delegate for success.
We have experience in working to build effective and efficient teams in industries including: Retail, Media, Finance, Hospitality, Travel, Energy, Health and Data.